Privacy Policy

 

1. Introduction

Pro Clean Mobile Wash (“we,” “us,” “our,” “Company”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit or interact with our website (procleanmobilewash.com), contact us, request a quote, and when you communicate with us via phone calls or text messages.

By using our website or contacting us, you consent to the practices described in this Privacy Policy.

 

2. Information We Collect

We may collect the following types of information from you:

  • Contact information: such as your name, phone number, email address, mailing address (when you request a quote or contact us for service).

  • Communication content: if you communicate with us via phone call or text message, we may record or log the phone number, date/time of contact, and content of messages (if applicable).

  • Service information: details about the service you request (e.g. type of cleaning, address of property, scheduling preferences).

  • Usage data: when you visit our website, we may collect standard usage data (e.g. IP address, pages visited, browser type, referring website) for site analytics and performance.

 

3. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to your inquiries, provide quotes, schedule services, and communicate with you (including via phone or text).

  • To perform and deliver the services you request (e.g. pressure washing, fleet cleaning, residential washing).

  • To send you updates, confirmations, reminders, or customer service communications via email, phone call, or text message, if you have provided your contact information.

  • To improve and maintain our website, services, customer support, and business operations.

  • To comply with legal obligations, resolve disputes, and enforce our agreements.

 

4. Phone Calls & Text Messaging / Communications Consent

  • When you provide your phone number (e.g. request a quote or contact us), you consent to receive phone calls or text messages from us related to your request or ongoing services (e.g. scheduling, confirmations, reminders, follow-ups).

  • You understand that standard message and data rates may apply (if using a mobile phone).

  • If at any time you wish to stop receiving calls or texts, you may notify us and we will honor your request (opt-out).

 

5. Sharing & Disclosure of Information

We will not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With our employees or service providers who need the information to fulfill your requests (e.g. scheduling, customer service).

  • If required by law, court order, or government request.

  • To protect the rights, property, or safety of Pro Clean Mobile Wash, our customers, or others.

 

6. Data Security

We use commercially reasonable measures to protect the information you provide. However, no method of transmission over the Internet or electronic storage is 100% secure — accordingly, while we strive to protect your personal data, we cannot guarantee absolute security.

 

7. Retention of Information

We retain your personal information only as long as needed to provide services, communicate with you, or as required by applicable law. Once your information is no longer needed, we will securely delete or anonymize it.

 

8. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.

  • The right to request correction of inaccurate information.

  • The right to request deletion of your personal information.

  • The right to opt-out of marketing or promotional communications (calls/texts).

To exercise any of these rights, please contact us via the contact information provided on the website.

 

9. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately so we can delete it.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time (for example to comply with legal requirements or reflect changes in our practices). When we update it, the revised version will be posted on our website with a new “Last updated” date.

 

11. Contact Information

If you have questions about this Privacy Policy, or wish to review, correct, or delete your personal information, or opt-out of communications, please contact us at:

Email: Sa***@*****sh.com
Phone: (712) 259-3228
Mailing Address: 1558 Gateway Drive, Suite 2, South Sioux City, NE 68776